Customer Reviews
Average Customer Review
(19 customer reviews) 11 of 12 people found the following review helpful
Dear Bodum: It's been nice knowing you.,
November 18, 2009 R. Thompson "warmest.regards" (Western New York) - See all my reviews
Dear Bodum,
It's been nice knowing you. This is the last of your products I own and the last I will ever own. Your IBIS Electric kettle looked great and worked great for a couple years and then it started having these 'intermittent' connection issues which other reviewers have pointed out. It also has some evidence of melting plastic around said connection. As it currently stands I am sliding a spoon between the base and the front bottom edge of the kettle in order to force the connection. I don't anticipate this solution to be lasting, so here I am at Amazon in search of a replacement.
First it was the GRANOS espresso machine that quit over electrical problems and crazy amounts of water leaking from who knows where. Next it was the lipstick vacuum thermos that I got for Christmas one year--it leaked almost from day one and your customer service refused to replace it. Eventually the metal screen on my french press gave way (out-built and out-performed by an off...Read more
6 of 6 people found the following review helpful
NIce looks, bad quality,
September 18, 2010 Ewa Danielewicz - See all my reviews
This review is from: Bodum 5500-01US Ibis Cordless Electric 57-Ounce Water Kettle, Black (Kitchen)
We have bought this kettle from Bodum when our smaller one stopped working (after a long life). We like the design and looks of it, but the plastic they use does not provide the quality needed. The one that my husband has in the office standing on the windowsill cracks and brakes (presumably because of the sunlight). The one at home has lost the contact between the base and the kettle about 2 months after purchase. The cheap an inadequate plastic, in which the connecting prongs are set on the bottom of the kettle, deforms from the heat and there is no way to have it connect properly without either holding the kettle while it operates, or making some other kind of an arrangement.
That is the last electric product from Bodum for us.
5 of 5 people found the following review helpful
Fire Hazard,
February 13, 2011 Yorkie Lover (Sunny Seattle) - See all my reviews
This review is from: Bodum 5500-01US Ibis Cordless Electric 57-Ounce Water Kettle, Black (Kitchen)
This item worked fine for a few months, then the base started to overheat, getting worse after each use until finally the plastic started melting.
Bodum used to be reputable and now, like all others, their products are made in China. Chinese products fills up US landfills. Appliances used to last 20, 30+ years, now about 2 years. I'd gladly pay $200 for a small appliance that would last but none exist anymore.
Don't waste your money on this dangerous item. You're better off buying a $14 electric kettle.
