Jura-Capresso H2O Plus Glass Water Kettles

This is a beautiful kettle and it boils water very, very quickly. But the reviews about the the foul chemical smell and taste are correct, at least with mine. I chose to ignore the bad reviews regarding the smell and I bought this two weeks ago. As soon as I unpacked it I could detect what the other reviewers were referring to. Every night since I got the kettle, a solution of either vinegar and water, baking soda and water, or lemon juice and water has sat in my kettle, all to no avail. I called Capresso after the first week and the customer service rep acknowledged the problem and suggested the lemon juice. She was very nice and told me to be sure to call back if that didn't work. After a week of trying the lemon juice, I still got the foul smell and taste in the water. I use filtered water that tastes fine before it goes into this kettle. When I called Capresso back, as directed by the first rep with whom I spoke, the rep who answered my call told me that I could send it...Read more

This is, indeed, an awesomely designed kettle, unrivaled by any. A glass kettle is just a brilliant design.

But it has a serious design flaw. The heating element is like half a metal ball that protrudes from the bottom of the kettle. In order to place the glass kettle around it and seal it, they use a silicone/rubber washer.

This is what causes the foul smell. I cannot believe how people can simply fail to understand that even if the smell goes away, the chemicals emitted in the water do not! And I cannot understand why people are giving manufacturers such an easy time and not look after their own health.

Saddest thing, this is the easiest flaw to fix. Instead of a glass bottom, they should have had a stainless steel bottom that could fuse seamlessly with the heating element. The bottom could form a short rim up the sides of the kettle, and the glass could be fitted into this metal base. This would still require some material to seal the...Read more

I ordered this kettle specifically to avoid heating up water in plastic. However, this kettle emitted a foul chemical odor that also transferred to the water. I boiled it a few times plus tried the water/vinegar suggestion in the brochure but nothing seemed to help. I decided that I didn't want to take the risk of drinking these unknown chemicals so I'm returning it - it's not worth the risk. I can't figure out if it's coming from the "stainless steel" bulb (that feels like plastic to me if you tap on it) that covers the heating element or the plastic seal between the glass & the bulb. Plus the lid has a stong odor too & that is plastic covered in "stainless steel".