Chantal 1.8 Quart Eva Teakettle, Brushed Stainless Steel

This is a beautiful tea kettle, however, it has some annoyances and some major flaws. The annoyances are that the handle does get hot and the whistle needs to be removed before pouring. The flaws are that if you do not fill the kettle completely before boiling water, the spout gets very hot and when you pour, boiling water spatters all over the place. On one occasion, so much steam had built up as a result of the hot spout, that the lid popped off and burned my hand. Be very careful when you use this kettle and make sure to fill it to the edge of the spout before using.

I received the tea kettle as a gift. It is nice looking and the tea pot seems well-made except for the cheap plastic spout. The plastic spout wears out rapidly and eventually the whistle falls out. As I view a working whistle as a safety feature, I am now on the lookout for a replacement spout, but have been unsuccessful thus far. So you end up with a $50 stainless steel tea pot compromised by a 25 cent part . . .

We received this teapot months ago off our wedding registry and were so excited because it is a great design and from a reputable company. But the metal ring on the spout pulls off with the plastic cap so we are pouring boiling water out of a raw metal edge. After calling Chantal's customer service and being told to email photos and doing so, then repeating the call and email after a couple months and no response, it's now six months later and still no response. This is a no longer reputable company in my view.

Had same problems as other reviewers with hot handle, hot plastic cap that needs removing with cloth, and boiling water exploding out of spout if it's too hot. Honestly, I could live with all these things, though. It's the broken spout that gets me.