Chantal 3 Cup Small Personal Teakettle, Onyx

We bought this tea kettle because we liked its design and small size. We also saw that there were two positive reviews on the red version of it.
Unfortunately those reviewers had bought it for someone else and never had the chance to use the kettle.
There is a manufacturing/design defect with this kettle that causes the water to go below the metal ring at the rim of the spout and down the outside of the spout causing a puddle on the counter at the base of the pot whenever you pour.
When we contacted the company we purchased it from they informed us that they were now aware of the problem (having had a number of them returned) and that they would gladly allow us to return it.

I bought this tea kettle as a gift for my wife, who loves a frequent cup of tea. After several uses, the plastic caulk that holds the rim on the spout began to dissolve, and the kettle leaked all over the counter when pouring. Potential buyers should also be aware that, although Chantal takes great care to advertise stainless steel, the lid, spout rim, and other parts on their teakettles are made of aluminum, the taste of which is noticeable in the boiling water. Both my wife and I found it unsatisfactory. Chantal also recommends their teakettles not be used on gas ranges, since the handles heat up considerably, and can only be lifted with an insulated glove or pot-holder. All in all, Chantal's kettles seem to be designed to look good (which they certainly do), a fact they stress on their website. However, little thought has been given to function or health. This is a shame, since the porcelainized body of the kettle seems to be of very high quality. It should also be noted that Abe's...Read more