Customer Reviews
Average Customer Review
(64 customer reviews) 30 of 31 people found the following review helpful
Cool looks, great functionality, whistle issues.,
December 22, 2006 M. Rosen (Madison, WI) - See all my reviews
This review is from: Chantal 1.8-Quart Loop Teakettle, Stainless Steel (Kitchen)
It's a neat looking teakettle, holds a lot of water and does a great job of pouring (some don't - believe it or not). The spout cover can be locked open or held partially open and the handle stays relatively cool. Our one problem was the exact opposite of the other reviewer's: it didn't whistle at all! I blew through the little harmonica lid and it made noise (maybe not up to Bob Dylan standards, but it did make noise). We called Chantal customer service and they said it was a common problem. He told us to loosen the screw that holds the harmonica against the spout and it would seal better and whistle. So (being Mr Fixit) I took the whole thing apart, stretched the little spring that holds the harmonica down, turned the screw out a bit and now it seals better and whistles. Not deafening but clearly audible. So now it works, but the Chantal guys need to recalibrate the laser controlled high tech assembly robots at their cutting-edge manufacturing facility in Thailand. Uh-huh.
19 of 19 people found the following review helpful
Nice design, but beware the whistle!,
August 28, 2008 E. Botsford "Brooklyn" (Brooklyn, NY United States) - See all my reviews
Amazon Verified Purchase(What's this?)
This review is from: Chantal Enamel-on-Steel 1.8-Quart Loop Teakettle, Cobalt Blue (Kitchen)
Like many other reviewers of this kettle (the other reviews can be found under the other color variations of this kettle) I have experienced the problem of the malfunctioning whistle. I read the negative reviews and decided to give this kettle a go because it had the best design. I wish I had listened to the other reviewers...
When we first got the kettle, the whistle worked fine. Provided you pressed down firmly on the central kettle cover, it would let out a VERY loud whistle. After 3 weeks of use, however, it suddenly stopped working. Turns out the whistle cap no longer sits flush on the spout. When I try to reseat it, it just springs up slightly, provided a gap that prevents the whistle from working.
Final conclusion: great looking kettle, but seriously flawed spout and whistle mechanisms. I wouldn't buy this kettle if given another chance.
13 of 13 people found the following review helpful
Technical flaw,
October 31, 2008 Glenn Doroshenko "Glenn Shopper" (New York, NY) - See all my reviews
This review is from: Chantal Enamel-on-Steel 1.8 Quart Loop Teakettle, Chili Red (Kitchen)
The craftsmanship of this kettle is outstanding. Paint is thick and rich, will change its shade a bit with temperature. The whistle is different here, it sounds more like locomotive signal - loud and low frequency. I used it on a gas stove and whistling nose lid (made of plastic) burned at the bottom a bit jamming the whistling element, and now lid does not close tight, therefore - no whistling. Looks like this kettle was designed with electrical cooker in mind.
The main lid tends to get stuck half way when I close it, allowing steam to escape, which leads to no whistling.
The handle is ergonomically located slightly on a back for no-strain pouring and is always cool enough to touch.
Time to boil is slightly longer due the spherical shape of this kettle.
