Le Creuset 1.8-Qt. Enamel on Steel Classic Whistling Teakettle

I received this teakettle for Christmas 2009. By April rust was evident around the lid opening, around the pouring end of the spout, and at the point the spout joined the body where there was a hairline gap in the enamel. I followed the instructions--never left water in the teakettle, never let it boil dry, didn't bump or jostle it. I contacted Le Creuset and they said to send it back at my expense and they would decide if it merited replacing. Three weeks later the replacement arrived. It is now July and every time I put the lid on the teakettle flakes of rust pop out from under the stainless steel ring around the opening. In the last few days the rust has emerged from under the ring, so I called Le Creuset again. After being put on hold twice and finally getting referred to a supervisor Le Creuset agreed to pay the shipping to return the teakettle. As compensation they will give me a credit that I can only use to buy Le Creuset products from Le Creuset at Le Creuset prices. If I...Read more

Although I've long been a fan of Le Creuset's cast iron enamel cookware, this teakettle is highly flawed. That's because the plastic that encases the whistle and the spout melts. That's right. A teakettle that is meant to be used on heat hot enough to boil water melts when you do so.

I'm now on my third kettle. But it's my last. I bought the first on Amazon and after using it only a couple of times on my gas stove, the entire plastic casing around the spout melted. I figured I had to have done something wrong because, hey, this is Le Creuset -- they'd never sell a tea kettle you couldn't boil water in. So I bought a second one. And despite using it carefully and conservatively, within a couple of weeks it happened again. So this time I contacted Le Creuset, which disappointingly has a rather rude customer service department, and they said I had to pay for not only shipping the flawed $75 kettle to them but also pay for them to ship back a replacement (assuming...Read more

I was extremely excited to purchase this Le Creuset product, as I swear by me enamel coated dutch ovens and pans. However, this product is a piece of JUNK. After less than one month of daily use, the product began to rust. I first noticed the rust when I was re-filling the kettle. I saw a large rust spot that was flaky and discoloring the water. This is TOTALLY UNACCEPTABLE. The product has been well taken care of, but clearly there is a manufacturing and/ design issue here. Le Creuset will be receiving a letter asking for a refund for this one!